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Navigating Home-Care Challenges: Our Story Behind Care Means Portal

Discover how personal experience with ageing parents inspired a resource to simplify care planning and support for families facing complex home-care decisions.

Published by Simon Cholmeley | May 18, 2026

Simon Cholmeley | May 18, 2026

Discover how personal experience with ageing parents inspired a resource to simplify care planning and support for families facing complex home-care decisions.

Overview

Care Means - Our story

The journey of caring for ageing parents is often filled with uncertainty and emotional strain, especially when faced with complex home-care needs across borders. Our story begins with my parents living in Spain, where life took an unexpected turn when my father suffered a stroke. From our home in the UK, we struggled to coordinate his care remotely, navigating unfamiliar systems and trying to find reliable information amidst a sea of overwhelming options.

After my father’s passing, a new challenge emerged: my mother’s dementia became apparent, and the realities of her declining health meant she was struggling to continue living independently in her Spanish home. This deeply personal experience exposed us to the difficult truths many families face, the fragmentation of legal, medical, and care-related information, and the isolation that accompanies trying to manage it all.

Sifting through countless resources about legal matters such as wills, the myriad home-care options available, treatment plans, and support networks became a full-time endeavor. The sheer volume and complexity of information, often inconsistent or unclear, added stress during an already emotionally charged time.

From this ordeal, the Care Means Portal was born, with a clear mission: to reduce the overwhelming burden on families by providing concise, trustworthy, and accessible information tailored for those navigating the care journey. We understood firsthand that care means more than just managing health; it means supporting dignity, making informed choices, and finding the right solutions at the right time.

A crucial lesson we learned was the importance of early planning. It’s a reality many only appreciate in hindsight: you don’t know what you don’t know. A small investment in pre-planning legal and care arrangements can profoundly reduce stress and financial costs later. The portal emphasizes this proactive approach, empowering users to prepare ahead to safeguard their own or their loved ones’ future well-being.

By sharing our experience, we hope to illuminate a path through the complexities of the care journey, reminding everyone that they are not alone. Whether it’s understanding legal issues, exploring treatment options, or finding community support, Care Means Portal is built to help families make decisions with confidence and compassion.

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Discover how personal experience with ageing parents inspired a resource to simplify care planning and support for families facing complex home-care decisions.
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Questions
What is hourly care?

Hourly elderly care is a flexible and personalised service in which caregivers visit homes for a set number of hours per day/week. The service is designed to provide essential support, including cleaning, meals, medication management, and personal hygiene, allowing seniors to remain independent in their own homes. The cost of hourly care can be provided for by social services if this service is deemed necessary following a care assessment. Alternatively, you can use private agencies and carers whom you pay directly. Costs range from £15 to £35, depending on location and provider.

Can I give away savings to get below the limit?

You are not allowed to give away savings to get below the funding bands. This is called "Deprivation of Assets", and this is illegal.

What is the difference between a POA and LPA?

A Lasting Power of Attorney (LPA) and a Power of Attorney (POA) differ primarily in capacity and duration. POA is temporary and used for financial matters while you still have mental capacity. LPA differs from POA in that they remain in place even if you have lost mental capacity. There are 2 separate LPAs, financial and health & wellbeing. LPAs must be registered and are mandatory for future incapacity planning.


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