As more families manage the complexities of care for elderly loved ones, understanding attendance allowance becomes increasingly essential. This benefit can provide valuable financial support to self-funding residents in care homes, yet many are unaware they may be entitled to claim it. Here, we break down how attendance allowance works, eligibility criteria, and the steps to claim, especially when mental capacity is a concern.
What Is Attendance Allowance?
Attendance allowance is a UK government benefit designed to help individuals aged 65 and over who need additional help with personal care or supervision due to disability or illness. It is non-means-tested, meaning your income and savings do not affect eligibility, making it particularly relevant for self-funding care home residents.
Eligibility: Understanding the Lower and Higher Tiers
There are two tiers of attendance allowance:
- Lower Rate (£76.70 per week as of 2026): For those who need help or supervision during the day or at night.
- Higher Rate (£114.60 per week as of 2026): For individuals requiring help or supervision both day and night, or if they are terminally ill.
To qualify, the individual must have needed care or supervision for at least six months. The care required can include assistance with daily tasks like washing, dressing, or managing medication, or simply needing someone to be present to prevent harm.
How to Claim Attendance Allowance for Care Home Residents
Claiming attendance allowance involves completing a form available from the UK government website or by phone. Since many care home residents are self-funders, this allowance can help offset some care costs. The process includes:
- Filling out the claim form, which requests detailed information about the type and frequency of care needed.
- Providing medical evidence or reports, although this is typically arranged by the Department for Work and Pensions (DWP).
- Submitting the claim and awaiting a decision, generally within eight weeks.
Claims When Mental Capacity Is Lost: Role of Lasting Power of Attorney (LPA)
If the resident has lost mental capacity and cannot manage their affairs, someone with a Lasting Power of Attorney (LPA) can make the claim on their behalf. An LPA authorises a trusted individual, usually a family member or close friend, to act in matters including benefit claims.
Without an LPA, claiming attendance allowance becomes more complicated. In such cases, an application may need to be made through a deputy appointed by the Court of Protection, which can be time-consuming and costly. Establishing an LPA before mental capacity diminishes can simplify the process.
Why Attendance Allowance Matters for Self-Funding Residents
Many self-funders in care homes may unknowingly forgo attendance allowance, missing out on important additional support. You should chat with your care home provider, who should be including financial aspects into the personalised care plans, encouraging families to explore all available benefits.
Final Thoughts
Attendance allowance is a valuable resource for older adults in care homes requiring extra help or supervision. Understanding the differences between the rates, eligibility requirements, and how to navigate claims, especially in cases of diminished capacity, ensures that self-funders and their families can make informed decisions and claim the support they deserve.
For those navigating the care journey, being proactive about attendance allowance claims can ease financial pressures and help ensure the best possible care environment for your loved one.

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